All payments received by Prime Core Advertising are for professional digital marketing, advertising, branding, and related services provided by our agency.

1. Cancellation Before Service Begins

If a client submits a cancellation request before the project or service has started, they will be eligible for a full refund.

2. Cancellation After Service Has Started

Clients may request cancellation at any stage after the project has started.

In such cases, the refund will be evaluated based on:

  • The portion of work already completed
  • The time and resources invested by our team
  • Any operational or third-party costs already incurred

3. Refund Calculation

After deducting the value of completed work and incurred expenses, any remaining unused balance may be refunded to the client, where applicable.

4. Non-Refundable Conditions

If a significant portion of the service or project has already been delivered or completed, the corresponding payment may be partially or fully non-refundable due to the professional time, expertise, and resources already invested.

5. Third-Party Advertising Spend

Any advertising budget spent on third-party platforms such as:

  • Meta Ads
  • Google Ads
  • TikTok Ads

is managed by the respective platforms and is non-refundable once utilized.

6. Refund Processing

Approved refunds will be processed within 7–14 business days through the original payment method used at the time of purchase.

7. Cancellation Requests

To request a cancellation or refund, clients must contact us at info@primecoreadvertising.com with their order details and reason for cancellation.

8. Commitment to Fairness

Prime Core Advertising is committed to maintaining fairness, transparency, and professional resolution in all refund and cancellation matters.

Contact Information

For any queries regarding this policy, please contact:

Prime Core Advertising

US Registered Office Address
7901 4TH ST N STE 300
ST. PETERSBURG, FL, 33702

Phone: +1 3525343510
Email: info@primecoreadvertising.com
Website: www.primecoreadvertising.com

At Prime Core Advertising, we strive to provide high-quality digital marketing services and customer satisfaction. This Refund & Cancellation Policy explains the terms regarding cancellations, refunds, and service agreements.

1. Service Cancellation

Clients may request cancellation of ongoing services by providing written notice through email. Cancellation requests must be submitted before the next billing cycle.

  • Monthly services can be canceled anytime before renewal.
  • One-time projects cannot be canceled once work has started.
  • Completed services are non-cancelable.

2. Refund Eligibility

Refunds may only be considered under specific circumstances:

  • If the service has not yet started.
  • If duplicate payments were made accidentally.
  • If Prime Core Advertising is unable to deliver the agreed service.

Refund requests are reviewed individually and are subject to approval.

3. Non-Refundable Services

The following services are non-refundable:

  • Completed digital marketing work
  • Advertising campaign setup fees
  • Search engine optimization (SEO) services already delivered
  • Graphic design and branding services after approval
  • Third-party advertising spend (Meta Ads, Google Ads, TikTok Ads, etc.)

4. Processing Time

Approved refunds may take 7–14 business days to process, depending on the original payment method and financial institution.

5. Chargebacks

Clients are encouraged to contact Prime Core Advertising before initiating chargebacks or payment disputes. Unauthorized chargebacks may result in suspension or termination of services.

Contact Information

For refund or cancellation requests, please contact:

Email: info@primecoreadvertising.com
Website: primecoreadvertising.com

By using Prime Core Advertising's services, you acknowledge and agree to this Refund & Cancellation Policy.